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Moving to a new home is a big deal. Learn more about the property, our processes, and all the little things you want to know. Because a big decision is always easier when you know what to expect.
Frequently Asked Questions
Maintenance
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| Contact the office or use our resident app to submit a request. |
| We provide 24-to-48-hour repair service unless it is an emergency and that is a 1-to-2-hour response time. |
You do not have to be present to have the services completed in your apartment, we would enter make the repairs and securely lock your apartment when we leave.
If you are locked out of your apartment during office hours, you may come to the office to secure a key, if after hours you can call the on-call service, and someone will arrive to assist you with entering your apartment.
| At present, additional decorating repairs will have to pre-approved by management. |
Amenities
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| Yes, we are pet friendly and provide a dog park for your furry friend. |
There is $300 non-refundable fee for one pet and $250 for the second pet. $30 per rental per month for first pet and $15 for the second.
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| Yes, we have a dog park for your furry friend. |
| The apartment comes with all updated appliances, range, refrigerator and dishwasher. |
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| We offer 6-, 9- and 12-month leases. |
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| Spin bikes, universal weights, treadmill, elliptical, helix, yoga mats, resistance bands. |
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Admin
| There is no cost to take an in-person tour. |
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| We can process your application with a 24-hour period. |
At time of application, you will pay application fee and holding fee. At time of lease signing, you will pay the first month’s rent.
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There are several ways to pay your rent, online, with WIPS at a local Walmart or in the office with an additional in office fee of $25.
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| Yes- amenity fee for the services, trash, pest control and lease lock security waiver fee. |
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| All utilities are paid by the resident and not included in the rent. |
You can call the electric company to have the services set. Water/sewer is billed through a utility billing company.
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| Yes, we offer $200 Referral Fee. |
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| Unfortunately, there are no price reductions for paying in advance. |
| All Communities are separate. A security deposit would be needed at each location. |
| Subletting is against the policy. |
In order to terminate the lease, you will need to give a 60 notice, pay rent through the 60 days and pay one month's rent for termination fee.
Location
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| The city of Gainesville. |
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| Chicopee Woods Mountain Bike Trails. |
| The Riverbend Shopping Center. |
We have Gravy Boat within one mile from the property. Panera Bread is another option located in in the Riverbend Shopping Center.
Directions
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| Callier Spring Road SE. |
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